Frequently asked questions

How can I change my contact information?


To update your information, please click here for the appropriate form.




Where can I mail my Premium Payment?


You can mail in your payment with the enclosed envelope. If that is not available, you can mail in your payment to this address: UBI P O Box 831670 Richardson, TX 75083-1670




How do I change the beneficiary(s) for my policy?


To update your information, please click here for the appropriate form.




How do I become an Agent?


Click Here to learn about our Agent Training Programs and access to all our required forms.




How do I find an agent?


Please call the Home Office and we will connect you with an Agent in your area. Click here for our contact information.




How do I get appointed with UBI?


Click here to find out how to get appointed with UBI and access to all our required forms.




How do I change a name due to marriage, divorce, correction, etc.?


To update your information, please click here for the appropriate form.